JOB POSTING – GENERAL MANAGER
Windward Co-operative Homes Inc.
About Windward Co-operative Homes
Windward Co-operative Homes is a 101-unit mixed-housing community, made up
of both townhomes and units in a high-rise residential building. Located in
Toronto’s waterfront community and opened in 1987, Windward is committed to
maintaining high-quality affordable housing through strong member participation,
democratic governance, and sound long-term planning. The co-op’s mission is
rooted in the international co-operative principles, and its vision is to provide
affordable, accessible, secure, well-managed housing where members actively
shape the community.
Position Summary
Windward Co-operative Homes is seeking an experienced General Manager to
oversee the day-to-day operations of the co-op and support the Board of
Directors in managing governance and long-term planning. This is a full-time, on-
site position (37.5 hours per week). Some evening or weekend work will be
required.
The General Manager is responsible for leadership of the co-op’s operations,
implementation of policies and by-laws, financial stewardship, rental assistance
administration, capital project oversight, regulatory compliance, member
services, and supervision of staff. This role is well-suited to a senior housing
professional who is comfortable leading the co-op through a period of operational
and capital renewal.
The General Manager reports directly to the Board of Directors and is
responsible for executing Board-approved procedures and strategies.
Key Responsibilities
- Oversee daily co-op operations and ensure compliance with policies, by-
laws, and relevant legislation. - Supervise administrative and maintenance staff
- Manage the co-op’s financial operations, including oversight of budgeting,
financial controls, reporting, and working with auditors. - Oversee accounts payable/receivable and financial reporting.
- Manage rental assistance administration (CMHC/FCHI-2).
- Monitor arrears and oversee non-payment procedures.
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- Oversee capital projects in collaboration with external consultants,
engineers, and project managers. - Prepare Board packages, reports, and support governance processes.
- Oversee internal/external waitlists and vacancy control.
- Support member communication and conflict resolution in accordance with
Board-approved policies and procedures. - Oversee property maintenance and repairs, ensuring preventative
maintenance, timely response of work orders, and appropriate use of
contractors and staff. - Ensure compliance with employment laws and WSIB.
- Maintain and innovate administrative systems, databases, and record-
keeping.
Qualifications
- Post-secondary education or equivalent combination of experience.
- Minimum 5 years of experience in co-operative/non-profit housing, or
residential property management. - Demonstrated experience working with boards and understanding co-op
operations. - Experience with capital projects, tenders, and construction oversight.
- Knowledge of CMHC’S FCHI-2 program.
- Understanding of Ontario legislation affecting co-ops.
- Strong written and verbal communication.
- Experience supervising unionized staff.
Assets - Experience using NewViews 2 (NPH).
- Proficiency in Microsoft 365 (SharePoint, Outlook, Word, Excel, Teams).
- Knowledge of administering and maintaining member databases
- Familiarity with CMHC, the Agency for Co-operative Housing, and capital
planning. - Experience working with auditors, engineers, contractors, and legal
counsel. - Understanding of AODA and accessibility requirements.
Salary & Application Details
Annual salary: $75,000 – $80,000 per year depending on experience
The co-op offers a comprehensive benefits package as well as employer RRSP
contributions after successful completion of the 6 month probationary period
Deadline: Apply ASAP (on-going until the position is filled)
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Please submit a cover letter and resume to hiring.windward@gmail.com
Anticipated start date: As soon as possible.
Windward Co-operative Homes Inc is committed to equity, inclusion, and
accessibility. Applicants requiring accommodation will be supported in
accordance with AODA standards.
Only candidates selected for an interview will be contacted.
