COCHF often receives phone calls from people living in a housing co-op who have a conflict or disagreement with their co-op. Every person’s voice matters and all complaints should be dealt with, but only through the appropriate channels in your co-op.
While COCHF cannot provide legal advice or represent a co-op member who has a disagreement with their housing co-op, we can provide assistance to individuals seeking resources available publicly. It is important to stress that our federation cannot take sides in a conflict within your housing co-op. COCHF is a federation of housing co-operatives, and our services & assistance are provided only at the request of the co-op’s Board of Directors. COCHF is not a government agency and has no authority over the operations of your co-op.
If you are experiencing a problem within your housing co-op, we suggest you first look at your co-op’s Occupancy and Organizational By-law(s), in addition to internal policies that are relevant to the situation in question. The best approach to resolve a conflict is to clarify what your obligations are as a member and the co-op’s obligations to you. If you do not have these documents you should ask for copies at your co-op’s office. You may also find useful to see a copy of the Co-operative Corporations Act, the legislation governing the operations of all co-ops in Ontario. Ask at your co-op’s office and/or we welcome you to contact our office to learn more.
To learn more about the mandate of Central Ontario Co-operative Housing Federation, click here.