This workshop is one of four morning options for the 2026 COCHF Spring Education Event. Please see the event package (PDF) for more details, including the full-day agenda.
Crowne Plaza Kitchener
105 King St E
Kitchener, ON N2G 2K8 (map)
Member Cost: $105 for the day. Additional attendees from the same organization are $85 each.
Non-Members: $150 for the day.
Registration Deadline: April 12, 2026
Workshop Details
Housing co-ops rely on management for the day-to-day functioning of their co-op. Staff managers hold knowledge of key information and processes that keep the co-op running smoothly.
So, what do co-ops do when staff are sick, move on to a new job, or retire? How can co-ops plan to ensure that transitions between staff are seamless, information isn’t lost, and work isn’t duplicated?
In this interactive workshop, participants will be introduced to takeaway tools to support effective communication and smoother operations. You will be able to put these tools into place immediately to ensure you have the information required to keep your co-op operating through a staff transition:
- Gain a better understanding of why things change
- Get introduced to the 3 C’s of moving through transitions
- Explore ways to navigate the unexpected with the 4 P’s
- Learn how to utilize the business continuity toolkit to ensure smoother sailing
Sonia Byrne
Sonia has been leading board retreats, strategic planning and succession planning projects in the Co-op Housing Sector since 2009. Learn more about Sonia at www.soniabyrne.com.
Sophie Taylor, PHCHF
Sophie is the Executive Director of Peel/Halton Co-operative Housing Federation (PHCHF). She is a dynamic facilitator and sector advocate with a strong background in community development, stakeholder relations, property management, and marketing.
